Delivery & Pickup
We run our own delivery fleet across the eastern seaboard, and we partner with Australia’s major furniture carriers everywhere else. That combination is why our freight is faster, cheaper and less damaged than the industry norm.
Free delivery over $600
Orders over $600 are delivered free to metropolitan Sydney, Melbourne and Brisbane. Under $600 in those same metro areas, delivery is a flat $50 — one rate, shown at checkout, whatever the order.
Regional and interstate addresses are quoted at checkout based on postcode. If a quote looks wrong for your address, message us before you order — we will check it by hand.
Our own trucks
Metro deliveries in Sydney, Melbourne and Brisbane go out on our own vehicles, with our own crew. They know the product, they carry the tools, and they are the same people you spoke to on chat. Most metro orders held in local stock leave the warehouse within one to two business days. Large pieces are carried in by two of our own crew; placement in a specific room and removal of packaging can be arranged as a paid extra, quoted on the day based on access and stairs.
Everywhere else
Outside the three metro zones we use established furniture freight partners with tracked door-to-door service. Delivery is to your door. Two-person handling, room placement and upstairs carries can be arranged as a paid extra, quoted on the day based on access and stairs — ask us before you order.
See it in person
We have three showrooms, and every one of them is attached to the warehouse the stock ships from: Sydney, Melbourne and Brisbane. Walk in, open the drawers, look at the end grain. Nothing on this site is a piece you cannot go and stand in front of.
| Sydney | Unit 2/11-17 Wiblin St, Silverwater NSW 2128 |
| Melbourne | 1392 Dandenong Rd, Oakleigh VIC 3166 |
| Brisbane | 27 Rodwell St, Archerfield QLD 4108 |
All three are open seven days, 9am–5:30pm. No appointment needed.
Free collection
Collection is free from all three sites, whatever the order is worth.
| Sydney | 9 Suttor Street, Silverwater NSW 2128 | Sunday to Friday, 9am–5:30pm — closed Saturdays |
| Melbourne | 1392 Dandenong Rd, Oakleigh VIC 3166 | Seven days, 9am–5:30pm |
| Brisbane | 27 Rodwell St, Archerfield QLD 4108 | Seven days, 9am–5:30pm |
Sydney has two addresses. The showroom is on Wiblin Street; orders are collected from the loading dock at 9 Suttor Street, a few minutes away. Silverwater does not collect on Saturdays. Everywhere else, the showroom and the collection point are the same door.
Please wait for your “ready for collection” email before you drive over.
Pre-orders and arrival dates
When a piece is out of stock, the product page shows the exact date the next container is due, read live from our warehouse system. Order at that point and your piece is reserved from the incoming shipment — it ships the week it lands.